Peter Everett

Peter EverettWith a background that spans postgraduate research and teaching in medicine, sales and marketing in the pharmaceutical industry and directing communication strategy for an advertising agency, Peter is currently pursuing his passion for the role of the patient in the healthcare system.

Understanding patients is an important element of evaluating and improving the performance of healthcare systems, healthcare services and healthcare professionals.  Effective communication with patients is critical to patients’ evaluation of healthcare services and the likelihood that they will successfully navigate the system and follow the advice that they receive.

Understanding ‘why’ patients behave as they do is the first step towards engaging with them and empowering them to achieve better health outcomes.

Constantly in demand for ad-hoc qualitative and quantitative research projects that seek to understand ‘why’ patients and healthcare professionals behave as they do, Peter’s ongoing interests and current projects include:

  • Using patient feedback to evaluate the quality of services provided by Australian general practices.  Having written a survey that was approved by the RACGP for practice accreditation, a growing database of over 100,000 patients visiting over 1,000 general practices informs his view of patient centeredness in Australian general practice.
  • An epidemiological study of Australians with asthma provides a unique perspective of the levels of Asthma control among Australians with asthma and then digs deeper to identify the behaviours, attitudes and motivations that underlie these behaviours.
  • An epidemiological study of Australians’ use of health information.  Understanding the health information needs of Australians and the sources of information that they trust informs the development of programs designed to meet those needs.
  • Developing an innovative online medical education program for patients with rheumatoid arthritis.  Development begins by understanding patients’ attitudes and information needs and then consults with a wide range of healthcare professionals to meet these needs in an easily accessible format.